How Our Privacy Policy Covers Payments
Our Privacy Policy treats payment details as account records rather than public profile details. When you use DANA, OVO, GoPay or QRIS, we may retain the wallet reference, transaction amount, status and time needed to match a request to your account. Bank transfer and virtual account
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records can include the bank rail used, such as BCA, BRI, Mandiri or BNI, plus a reference needed for reconciliation. We do not ask for a wallet password through support. Before account access, we may compare phone verification details with the account record. Retention depends on
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operational, dispute and legal needs, while access to our services depends on local law. You can ask what data we hold, request a correction, or contact us about a deletion request through the account privacy path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.